The commercial door industry is inherently complex, often involving lengthy lead times and customized materials delivered late in the project lifecycle, which are crucial for ensuring a building's life safety, accessibility, and security. Delays or errors—whether in materials or installation—can damage relationships, postpone projects, and incur significant costs. Your team must manage a vast array of technical data, timelines, pricing, and more. To guarantee projects are completed on schedule and within budget, effective collaboration and coordination are essential. Materials must be ordered, received, shipped, and installed punctually, while schedules must be meticulously monitored, and job site readiness must be continuously verified. Vendors should be closely monitored to ensure procurement aligns with plans and commitments are fulfilled. Project changes must be managed, seamlessly integrated into the workflow, and regularly updated. Questions need to be addressed, and information must be communicated to the appropriate stakeholders in a timely manner. Billing processes require accuracy and promptness to safeguard the company’s cash flow. Team members must be informed about what has been installed and what remains to be completed. Issues need to be resolved, and tasks must be executed. And that’s only for one project. Consider the challenge when this level of management is required across 10, 20, 100, or even 200 projects concurrently. How do you oversee the information flow from multiple detailers, engineers, procurement specialists, and project managers—each with their unique strengths and weaknesses? The solution lies in an easy-to-use, highly effective centralized Information Management System

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Doorware’s Information Management System (IMS) is a comprehensive centralized software solution designed to manage all project information from the moment you contract a project through to final billing and the warranty period. It is equipped to handle all your project contacts, including contractors, architects, owners, and other relevant parties. With IMS, you can efficiently track project documents and revisions, submit and monitor both internal and external Requests for Information (RFIs), as well as create, analyze, and process change orders, including labor cost requirements.

The IMS allows your team to integrate material data from your material management software into our purchasing module, enabling you to create, submit, and track vendor quote requests, purchase orders, and acknowledgements. You can analyze material costs and coordinate material availability with your project schedules and installation crews effectively. Billing requests, AIA forms, collections, and payments are seamlessly integrated into a centralized system.

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Our system connects your employees to the necessary data and empowers your management team to monitor workflows in real time. The task management feature enables team members in every department to create and prioritize project-related and non-project tasks, complete with due dates, delegation options, notes, and more. Our calendaring system helps you keep track of project dates, scope requirements, manpower needs, conversations with superintendents, material availability, and job site readiness across all your projects and phases, allowing you to satisfy client demands in a centralized environment accessible to everyone in real time, 24/7, from anywhere in the world.

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Our daily reporting system monitors the productivity of your installers and provides your team with a straightforward tool to track completed tasks and outstanding work. Shipping and receiving are simplified by monitoring materials from arrival at your facility to delivery at the job site. With IMS, you can create and track customized schedules of values, manage client communications, generate and track transmittals, and oversee your submittals.

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Best of all, you can view all of this information from wherever you are. Need to check if the scheduling department is on top of a job? You can do that. Want to see the procurement team’s strategy for timely material delivery? That’s available too. Curious about the status of questions posed? You guessed it—you can check that as well!

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All of the critical information necessary to complete your projects no longer resides solely in your employees' minds. You now have the tools to empower them to achieve more in less time, with greater professionalism, at a reduced cost, all while being able to monitor it all. That's the transformative power of IMS! Contact us today to schedule your personalized demo and discover the extensive features and tools at your disposal!